Last updated January 2022
We are proud to demonstrate our commitment to your privacy by complying with the laws and regulations under applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act. We will treat personal information in a manner consistent with the version of the Privacy Statement under which it was collected and our Privacy Policy, unless we have your consent to treat it differently.
This Privacy Statement applies to any personal information we collect or receive about you, from any source, including our website. We encourage you to read this Privacy Statement before providing us with any personal information and before using any of these sources. By providing us with any personal information or using any of the sources, you are signifying that you agree with all of the terms of this Privacy Statement, so please do not do so if you disagree with any part of this Privacy Statement.
You must be at least 18 years of age to use the Website and its various features.
Personal information is any factual or subjective information about an identifiable individual. Your personal information may include but is not limited to your name, email address, city, etc.
We will always collect your personal information by fair and lawful means. For example, you may indirectly provide your personal information when you complete a login to our platform through a social account such as Gmail.
We may collect anonymous information about any user of the website. This anonymous information may include a user’s browser type, type of computer operating system, and the domain name of the website from which the user linked to the website. This information is collected through partner solutions for MTL Node’s internal use, such as to enhance website security and to otherwise enhance the user experience on the website.
We may use a “cookie” or similar technology to assist us to customize the website. A “cookie” is a data file that a website sends to a user’s computer while that user is viewing the site. These data files include information that allows a website to remember information that will make that user’s use of the website more efficient and helpful to him or her. Cookies do not damage computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie.
If you don’t want to use cookies with our website, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies or to be given the choice of declining or accepting the transfer of particular cookies to your computer. You can refer to your browser instructions or user third-party products such as Ghostery to learn more about it. You should note that declining cookies may significantly impair your use of our website.
Whenever we collect your personal information, we will identify the purposes for which we will use that information and we will obtain your consent to such use. We may collect your personal information for a variety of reasons, including: sending you information and communications; responding to product inquiries and other requests; conducting contests and promotions (including sending prizes to winners directly or through third parties acting on our behalf); processing transactions; optimizing your experience on our website; and for internal purposes such as analyzing and managing our business and improving our products, services, and promotion efforts.
We may also use, or disclose your personal information, if we have reason to believe that using or disclosing such information is necessary to protect our rights, safety or property, including by detecting and preventing fraud. We may also use your personal information as otherwise permitted by law.
We generally obtain your consent through a form. The type of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations you might have in the circumstances. This does not apply to technical and / or anonymous logging.
We will use, disclose or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. We have established minimum and maximum retention periods and secure procedures for maintaining and destroying your personal information.
You may contact us at support@canadesk.com.
We will make available to you any specific personal information of yours that we have collected, used or disclosed, upon your request, to the extent permitted by law. We will make such information available to you in a form that is generally understandable, including explaining any abbreviations or codes.
Please note that requests for changes to your personal information, even those submitted through our website, may not be effective immediately. We will attempt to respond to any requests regarding personal information as soon as reasonably possible, and in any event not later than 120 days after receipt of each such request. We will advise you in writing if we cannot respond to any of your requests within this time limit. You have the right to make a complaint to the federal Privacy Commissioner in respect of this time limit.
We may request that you provide us with sufficient identification before granting you access to information regarding the existence, use or disclosure of your personal information. Any such identification information shall be used only for this purpose.
The security of all personal information collected through our Sites is of utmost importance to us. We have taken reasonable technical, contractual, administrative and physical security steps to protect the personal information collected from you through the Sites, consistent with standard industry practice and the sensitivity of the personal information collected. For example, if and when you provide credit card information, we use secure socket layer (SSL) encryption to protect it. These security measures are periodically reviewed.
However, there are some things that users of our Sites can do to help protect the security of their personal information as well. For instance, no user should ever give out their user name and password. Also, every user should sign out of their Internet account and close their browser window each time they finish using the Internet so that other people using the same computer will not have access to their information.
Our Sites may contain links to other websites that are not operated by MTL Node. MTL NODE IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEBSITES, INCLUDING WEBSITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience and the inclusion of a link on any of our Sites does not imply endorsement of the linked to website by MTL Node. If you provide any personal information through any such third party websites, your transaction will occur on such third party website (and not on our Sites) and the personal information you provide will be collected by and controlled by the privacy policy of that third party. MTL Node recommends that you review the privacy policies of third party websites arrived at from links on our Sites before using those websites.
MTL Node reserves the right to make changes in this Privacy Statement. Such changes will take effect immediately upon posting. For your convenience, the last revised date of the current Privacy Statement will be posted at the top of this page. By continuing to interact with us following such changes, including by using our Sites, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Statement, please do not continue using our Sites.
This Privacy Statement is governed by, and interpreted and enforced in accordance with, the laws in force in the Province of Québec and the federal laws of Canada (excluding any conflict of laws, rule or principle which might refer such interpretation to the laws of another jurisdiction).The purpose of this Privacy Statement is to inform you about the types of personal information MTL Node collects, uses and discloses. It explains how we use and disclose that information, the choices you have regarding such use and disclosure and how you may correct that information.
